"I meet individuals where they are and then adjust my approach to that,
but always make sure that everyone feels like what they have to say is heard.
I make sure they feel like they have rights and the opportunity to voice their opinions."
Name: Chris
Role: Lead Direct Support Professional, REM Community Services, Iowa
Tenure: 9 years
Role: Lead Direct Support Professional, REM Community Services, Iowa
Tenure: 9 years
How did you come to Sevita and this work?
In 2015 I was looking for a job, and knew I didn’t want to do anymore fast food. I found a flyer at a place that offers assistance finding work, and it was an invitation to attend an “open interview” session. So I went, interviewed, and have been working here ever since.
How do you put your lasting imprint on the work you do and the individuals you serve?
I meet individuals where they are and then adjust my approach to that, but always make sure that everyone feels like what they have to say is heard. I make sure they feel like they have rights and the opportunity to voice their opinions.
I also tend to do is take into consideration the individual’s capabilities. I treat everyone as an adult, and keep in mind “that’s an adult I’m talking to, so treat them as an adult”. Obviously we can’t hold our expectations to the highest level because of their needs, but just knowing that person and expecting that I’m going to approach them as an adult. I’m not going to ‘sugar coat’ things because I know on your level you have your own capabilities.
In 2015 I was looking for a job, and knew I didn’t want to do anymore fast food. I found a flyer at a place that offers assistance finding work, and it was an invitation to attend an “open interview” session. So I went, interviewed, and have been working here ever since.
How do you put your lasting imprint on the work you do and the individuals you serve?
I meet individuals where they are and then adjust my approach to that, but always make sure that everyone feels like what they have to say is heard. I make sure they feel like they have rights and the opportunity to voice their opinions.
I also tend to do is take into consideration the individual’s capabilities. I treat everyone as an adult, and keep in mind “that’s an adult I’m talking to, so treat them as an adult”. Obviously we can’t hold our expectations to the highest level because of their needs, but just knowing that person and expecting that I’m going to approach them as an adult. I’m not going to ‘sugar coat’ things because I know on your level you have your own capabilities.
"The work itself is what keeps you here. It may not be for everyone. But for the people it's for, you see the difference you're making making for these individuals on a daily basis. They're learning new skills, telling you "thank you", and that they appreciate you. It's rewarding in itself."
Is there anything surprising about your role?
When you’re working with people they're always going to surprise you. They are constantly learning new things, and doing things you didn’t think they could do. Working with people with developmental and intellectual disabilities is definitely more rewarding than you’d consider. You may think it’s challenging, and it is, but those difficulties are the rewarding part.
Ten years in one organization is a long time. How has Sevita helped you grow personally and professionally?
When I first arrived at Sevita I didn’t have a car, I hadn’t held down a significant job for a number of years. After being here awhile I got my license and my first car. I rent a house now, and have animals.
I’ve used this job and the experiences to better myself and learn responsibility. Working with these guys has given me experience in being responsible for someone else.
What's inspiring about the work you do and and the environment you work in?
The work itself is what keeps you here. It may not be for everyone. But for the people it’s for, you see the difference you’re making on these individuals on a daily basis. They’re learning new skills, them telling you ‘thank you’, and that they appreciate you. It’s rewarding in itself.
I'm also inspired by a lot of the people here have their own very personal stories about why they’re doing this work. There’s a family member or a child, an experience they’ve had. Or they just applied for the job and then they are ‘wowed’ when they start working with our individuals.
That’s another thing about Sevita. They’re not asking people to change when they come in the door. We don’t want you to come in as a ‘blank screen’. We want you to come in as you are and get to know these guys, establish a relationship with them. So one-on-one time with the individuals is encouraged. If you’ve got the free time and are available, take them out for a walk or out in the community just the two of you. It’s an easy way to get some extra hours, and it provides the guys with some one on one time that they really enjoy.
Can you share a 'fun fact' about yourself? I like to read and make jewelry. I make malas (meditation beads), and use them in my mindfulness practice. It’s as much about the ritual of making them as it is about using them. Beads help me feel mindful. If I feel like I’m getting worked up I can walk away and take a few minutes with my mala and can come back to the situation more relaxed mentally. I’m no longer upset and can physically be there. Step away for a few minutes and take care of myself.